Ordering at Musferah Saad (musferahsaad.com) is simple. Select your desired pieces, proceed to checkout, enter your shipping details, and complete your payment. Your order will be confirmed instantly.

Estimated Production & Shipment Timeline:

Ready To Ship: Urgent Delivery Shipping within 10 days
Luxury Pret: 2 to 3 weeks
Luxury Formals: 4 to 6 weeks
Formals: 4 to 6 weeks
Bridals: 1 to 2 months

Each piece is crafted with meticulous attention to detail, ensuring couture-level finishing.( For Urgent Orders Please Contact Our Team Immediately to be accommodated we do take Urgent Order requests)

Shipping charges are calculated at checkout based on your location and the weight of the outfit.

Estimated Production & Shipment Timeline:

Ready To Ship: Instantly within 24 hours (Yeh baad Mai add kardena)
Luxury Pret: 2 to 3 weeks
Luxury Formals: 4 to 6 weeks
Formals: 4 to 6 weeks
Bridals: 1 to 2 months

Each piece is crafted with meticulous attention to detail, ensuring couture-level finishing.( For Urgent Orders Please Contact Our Team Immediately to be accommodated we do take Urgent Order requests)

Shipping charges are calculated at checkout based on your location and the weight of the outfit.

Your order will be delivered directly to your doorstep through trusted international courier services.

Once your order is successfully placed, you will receive:

A confirmation email
A WhatsApp message
A confirmation call (if required)

Your email will include complete order details. You can also track your order under My Account → My Orders if you placed it online.

You will receive regular updates via email and WhatsApp at every stage:

Order confirmation
Processing updates
Dispatch notification with tracking details

If you do not see updates, please check your spam folder. In case of any unforeseen delays, our team will proactively inform you.

A confirmation call is made to ensure all order details are accurate and to verify there are no changes required before production begins.

Can I place a bulk order?

For bulk or custom orders, please email us at care@musferahsaad.com
with your requirements. Our team will assist you accordingly.

We only offer exchanges if:

The product delivered is faulty, or
The item does not match the order details

Sale items are not eligible for exchange, unless an incorrect item has been delivered.

Orders can be cancelled within 24 hours of purchase.

A 6% cancellation fee will be deducted
The remaining amount will be refunded to the original payment method

After 24 hours, no cancellations or refunds will be applicable.

* Dry clean only to preserve fabric, color, and structure.
* Handle with care; each piece is delicately handcrafted.
* Avoid direct sunlight, moisture, and spraying perfume directly on the fabric.
* Do not rub, wring, or apply pressure on embellished areas.
* Keep away from rough surfaces to prevent snagging or damage.
* Iron on low heat inside-out if required (not applicable for crushed articles).
* Do not wash or iron crushed articles — this will damage the texture and the garment will not retain its original form.
* Store in a cool, dry place, preferably in a breathable garment bag.
* Fold or hang carefully to maintain shape and detailing.